Last updated on March 12, 2024

Welcome to Ashley Cruiser LLC. (the “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and the professional services we provide (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

Services

We provide accounting services to our clients billed hourly or by other specific agreement. The specific scope of services, fees, and other terms will be outlined in a separate client engagement letter, which will be provided to you upon engaging our Services. All services are billed in US Dollars.

Promotions

We do not participate in promotions or discounts for services unless specifically negotiated within the clients mutually agreed upon engagement letter.

Client Engagement Letter

The client engagement letter is a legally binding agreement between you and the Company. It supersedes these Terms in case of any conflict. The engagement letter will detail the specific services to be provided, fees, payment terms, confidentiality, and other relevant terms specific to your engagement with us.

Service Delivery and Fulfillment

Timely Service: We strive to deliver our services in a timely manner, as agreed upon in the client engagement letter. However, the completion of services may be subject to the client’s timely provision of necessary information and documentation.

Refund Policy: Due to the nature of our professional services, we do not typically offer refunds for work that has been completed. If you are unsatisfied with our services, please contact us immediately to discuss your concerns and potential resolution.

Service Cancellation: If you need to cancel our services, please provide written notice as soon as possible. Any work completed up to the date of cancellation will be billed according to the terms of the engagement letter.

Delivery of Work Product: We will deliver your work product, such as tax returns, or other deliverables, in a secure electronic format unless otherwise specified in the engagement letter. It is the client’s responsibility to maintain their own copies of these documents for their records.

Revision Policy: If you require revisions to the work product due to changes in information provided or additional requests outside the original scope of work, additional fees may apply as outlined in the engagement letter.

Client Responsibility: Clients are responsible for providing accurate and timely information necessary for us to deliver our services. Delays in providing information or documentation may impact our ability to meet agreed-upon deadlines.

If you have any questions or concerns about our service delivery and fulfillment policies, please contact us using the web form at https://ashleycruiser.com/contact.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of the Company and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

Disclaimer of Warranties

We provide our Services on an “as-is” and “as available” basis. We do not make any warranties, express or implied, regarding the accuracy, reliability, or completeness of the information provided on our website or through our Services.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services.

Governing Law These Terms shall be governed by and construed in accordance with the laws of Utah.

Customer Service

If you have questions or concerns with these terms, you can contact us using the form on our website, available here: https://ashleycruiser.com/contact. You may also contact us directly by phone at 801-203-0272.

Privacy Policy

Our privacy policy is available here: https://ashleycruiser.com/privacy-policy

Payment Processing

Our payment processing is managed through a third party service provider that complies with PCI standards. Client payment information is handled safely; our website uses encryption (HTTPS) for all transactions and communications within our platform. We accept all forms of credit cards for payment, including Visa, MasterCard, American Express and Discover Card. Clients are responsible to pay for all credit card processing fees associated with their invoice payments made by credit card.

Validation of Payment URL

It is the clients responsibility to validate that payments are being made through our website and that the URL is correct https://ashleycruiser.com. Clients are cautioned not to click on links within emails requesting payment for services. Clients are advised to access our payment system directly through the URL provided herein. We are not responsible for client payments made in error due to phishing campaigns or other ellicit activity.

Amendments

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms, please contact us using our web form here https://ashleycruiser.com/contact.

By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and the client engagement letter.